AwePlus is seeking junior-level Client Management Assistants to remotely help manage the clients' profiles in the company's systems and to provide expert service through written messages.

The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.

Qualifications & Experience

• Bachelor's degree
• Excellent English writing and reading skills (IELTS 7.0 or above/equivalent)
• Strong attention to details
• Strong time management skills
• Strong computer literacy, familiar with MS Office Suite
• Strong client service professionalism
• Remote working/studying experience (preferred)
• Clerical office work experience (preferred)

Tasks & Responsibilities

• Screening and replying to client's service inquiry emails
• Converting information from incoming inquiries to the client management system
• Categorizing client inquiries and directing messages to appropriate team members
• Filing client profiles in the company client management system
• Assisting organizing client profiles by priorities
• Assisting in contract-signing and signed contract filing into the company database
• Assisting other administrative and documentation tasks as requested by supervisors

This is a contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection.

Working hours: 8:00 AM - 5:00 PM (Mon-Fri, Indochina Time)

Job Types: Full-time, Contract, New-Grad

Pay: 9,000,000₫ - 12,000,000₫ per month

Application Question(s):

• Do you have to serve any notice period, and if you do, how long is your notice period?

Education:

• Bachelor's (Required)

Experience:

• Customer support: 1 year (Preferred)

Language:

• English (Required)

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